Manage Feedback Reports

Venga Feedback Reports deliver detailed daily digests of reviews submitted by clients. Assigned users access to feedback reports from Settings.

In this article:

Activate a Daily Feedback Report
Add A User To A Daily Feedback Report
Remove a User From A Daily Feedback Report
Enable or Disable Instructor Feedback Reports
Video Walkthrough

Activate a Daily Feedback Report

Daily Feedback Reports must be activated before recipients can be added.

To activate a Daily Feedback Report:

  1. Navigate to Settings and click Other Reports in the Reports menu.
  2. Select a location from the Email Report Management menu.
  3. Click Activate Report.
  4. Reload the page.
1

Click your profile at the top right of the dashboard and select Settings.

Click Reports in the Settings menu and select Other Reports.

2

Select the location from the Email Report Management menu.

3

Click Activate Report next to Daily Feedback Report.

4

To add users immediately, refresh the page and Add Users.

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Add A User To A Daily Feedback Report

Users assigned to a Daily Feedback Report will receive the report in their email inbox every morning.

To add a user to a Daily Feedback Report:

  1. Navigate to Settings and click Other Reports in the Reports menu.
  2. Select the location from the Email Report Management menu.
  3. Click Add/Edit Recipients.
  4. Select a user from the Select Report Recipient dropdown menu.
  5. Click +Add to Daily Feedback.
1

Click your profile at the top right of the dashboard and select Settings.





Click  Reports in the Settings menu and select  Other Reports.

2

Select a location from the Email Report Management menu.

3

Click Add/Edit Recipients.

4

Select a user from the Select Report Recipient dropdown menu.

5

Click +Add to Daily Feedback.

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Remove A User From A Daily Feedback Report

To remove a user from a Daily Feedback Report:

  1. Navigate to Settings and click Other Reports in the Reports menu.
  2. Select a location from the Email Report Management menu.
  3. Click Add/Edit Recipients.
  4. Click the X next to a user’s email address.
1

Click your profile at the top right of the dashboard and select Settings.






Click  Reports in the Settings menu and select  Other Reports.

2

Select a location from the Email Report Management menu.

3

Click Add/Edit Recipients.

4

Click the X next to a user’s email address to remove the user from the recipients list. A message will appear confirming that the recipient has been successfully removed.

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Enable or Disable Instructor Feedback Reports

The Instructor Feedback Report is a Feedback Report customized for each instructor, containing only the ratings and comments left for classes taught by that instructor. Instructors for each class are determined by class information in MindBody. When enabled, an individualized report is automatically sent to any instructor that received feedback the previous day.

To enable or disable Instructor Feedback Reports:

  1. Navigate to Settings and click Other Reports in the Reports menu.
  2. Select the location from the Email Report Management menu.
  3. Click the switch to toggle the report On or Off.
1

Click your profile at the top right of the dashboard and select Settings.




Click  Reports in the Settings menu and select  Other Reports.

2

Select a location from the Email Report Management menu.

3

Click the switch to toggle the report On or Off. If the report is toggled on, Instructor Feedback Reports will be created for all instructors.

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Video Walkthrough

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