Respond to Reviews Outside the Dashboard

For sites that do not support full Venga integration, the review detail contains a direct link to the review’s original site. Responses left outside the dashboard are automatically imported by Venga and recorded in the review’s detail page.

To answer a review outside the dashboard:

  1. Click Feedback and select Reviews.
  2. Select a review in the list.
  3. Click the Review Source link in the review detail beneath the star rating to be directed to the review's source page.
1

Click Feedback and select  Reviews.

2

Click on a review in the list.

3

Click the Review Source link in the review detail beneath the star rating. The link will open the review’s source page in a new window where a response can be left.

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