Mark a Review Invalid

Mark a review invalid to remove it from the dashboard. A review marked invalid will not appear in the list of reviews or be used in the analysis on the Trends & Metrics and Sentiment pages. View reviews that have been marked invalid by your team by selecting the Invalid Reviews option from the Quick Search menu.

Note: Marking a review from a source other than Venga invalid will not remove it from the original review site. To get a review removed from the original review site you will need to contact the site directly.

To mark a review invalid:

  1. Navigate to the Reviews Page on the Feedback Tab.
  2. Click on the review to be marked invalid in the list on the left hand side of the page.
  3. Click Mark Invalid at the bottom right of the review detail.
  4. Enter the reason the review is invalid and click Submit.
1

Navigate to the Reviews page on the Feedback dashboard.

2

Click on the review to be marked invalid in the list on the left-hand side of the page.

3

Click Mark Invalid at the bottom right of the review detail.

4

Enter the reason the review is being marked invalid and click Submit.

Back to Top

Still need help? Contact Us Contact Us