How to Use Message Placeholders

The message creation window in Campaign Builder contains a menu of placeholders that can be used to personalize messages. The placeholder will appear in brackets [ ] in the message creation window, but will automatically be filled with the client, studio, class, or instructor information when the message is sent to the client. 

Important: Only use message placeholders available in the Insert Placeholder menu. Campaigns with manually entered placeholders will not send.

To use message placeholders:

  1. Create a Campaign.
  2. In step 6 of the create a campaign instructions - create a campaign message - personalize the message by selecting placeholders from the dropdown menu. 
1

Create a Campaign.

2

Personalize the message by selecting placeholders from the dropdown menu in the message creation window.

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